Staff

The cohesiveness and organization of centre staff is the single most important factor in the quality and depth of care provided.

A strong and united team which has clear roles and accountabilities, methods for addressing problems and issues, and methods for sharing tasks and maintaining high levels of morale will always provide superior care and win the loyalty and trust of parents.

Standards

We operate under a range of standards including Acts of Parliament and government child care code. Knowing the standards and making them work for us is a recipe for a strong and growing centre which runs like clockwork and consistently attracts the praise, loyalty and respect of parents and the wider community.

In addition to legislative standards, which we monitor through weekly, monthly, quarterly and annual audits, we have a range of special performance targets which relate to our customer service mission and our needs (as child care professionals) to develop and grow.

Efficiency

Efficiency is about working smarter and following agreed processes to ensure that the workload is balanced, and to ensure that we can allocate as much time as possible to working on the physical, social, emotional and intellectual development of each individual child.

Teamwork

Our results when working together as a united team are greater than those which can be achieved by working independently of one another.

Fantastic child care is provided when a team shares tasks, sets common goals and maintains constant communication so that every child?s needs and interests remain in view. Information is shared in strict confidentiality.

Development

Our constant quest is to be the best and to grow and develop. Staff development includes opportunities for training and cross-training and regular evaluations conducted in a positive and friendly spirit.